We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Reliability / Authenticity / Warranty] Are all products authentic?
We source only from authorized suppliers and guarantee authenticity; report any concerns to support.

[Security / Payment / Privacy / Packaging] What packaging do you use for discreet delivery?
Items ship in plain, unmarked boxes to ensure privacy and security during transit.

[Account / Membership / Login Issues] What if I can't log in to my account?
Clear your browser cache, try a different browser, or contact support for account recovery assistance.

[Promotions / Discounts / Coupons] Do you have loyalty discounts?
Members earn points on purchases redeemable for discounts; join our program for details.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)