We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] What if an item is pre-order?
Pre-orders ship on the specified date. You'll be notified of any delays via email.

[Customer Service / Contact / Support] What's the response time for support?
Emails are answered within 24 hours; live chat responds in under 5 minutes during hours.

[Order Modification / Cancellation] Can I modify my order after purchase?
Modifications like address changes are possible before shipping. Contact us quickly.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options on the product page and provide details at checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)