We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] Can I have multiple accounts?
One account per email; merge accounts by contacting support if needed.

[Promotions / Discounts / Coupons] Do coupons expire?
Yes, check the coupon terms for expiration dates and minimum purchase requirements.

[Product Availability / Stock / Pre-orders] What is a pre-order?
Pre-orders reserve upcoming stock; estimated ship dates are listed on the product page.

[Customer Service / Contact / Support] How long for email responses?
We aim to respond within 24 hours, excluding weekends and holidays.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)