We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] What's the ETA for beauty product delivery?
Domestic orders arrive in 2-5 business days. Track progress using the link in your order confirmation.

[After-sales / Returns / Refunds / Exchange] How do refunds work for beauty items?
Eligible returns get full refunds within 14 days. Process starts after we receive and inspect the item.

[Reliability / Authenticity / Warranty] Are beauty products guaranteed authentic?
We only sell genuine products from authorized brands. Report any concerns for investigation and replacement.

[Security / Payment / Privacy / Packaging] Is packaging secure for beauty products?
Items are tamper-proof packaged with secure seals. Payments are processed via trusted gateways for safety.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)