We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
We'll notify you of restock or suggest alternatives. Pre-order for upcoming availability.

[Customer Service / Contact / Support] What's the response time for emails?
We aim to reply within 24 hours on business days; urgent issues via chat.

[Order Modification / Cancellation] Can I change my shipping address?
Modifications possible before shipment; contact support immediately with order number.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options on the product page; add requests in notes at checkout.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)