We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Account / Membership / Login Issues] How do I create an account?
Click 'Sign Up' on the homepage, enter email and password, and verify via email.

[Promotions / Discounts / Coupons] Are there seasonal sales?
Yes, check the promotions page for ongoing sales like Black Friday or holiday discounts.

[Product Availability / Stock / Pre-orders] How often is stock updated?
Stock levels update in real-time; if low, pre-order to secure your item.

[Customer Service / Contact / Support] Can I request a callback?
Yes, submit a callback request through the contact form with your preferred time.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)