We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[After-sales / Returns / Refunds / Exchange] When will I get my refund?
Refunds are issued within 5-10 business days after we receive the returned item.

[Shipping / Delivery / ETA / Tracking] Do you ship internationally?
Yes, we ship to most countries with calculated duties and fees at checkout.

[Reliability / Authenticity / Warranty] What if a product is defective?
Contact us within 30 days for a replacement or repair under warranty.

[Security / Payment / Privacy / Packaging] How do you protect my privacy?
We comply with GDPR and only use your data for order fulfillment; no sharing with third parties.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)